SAFETY AND SUPPORT IN TRUJILLO

Your safety and well-being are important to us. Each year, students and healthcare professionals travel to Trujillo to join our programs and quickly feel at home.

How we Support Participants

WhatsApp

Connect with the Program Director from booking date

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Travel Insurance

Travel insurance is included during program

Airport pickup

Participants are met by our driver

Home Home

Host family Stay

Participants stay with trusted host families

BEFORE YOU ARRIVE

Participants receive a detailed welcome pack with travel preparation guidance and safety information.

Approximately two weeks before arrival, we send additional information via WhatsApp, including:

• travel insurance details
• host family information
• teaching coordinator contact
• airport driver details and photo

ARRIVAL IN TRUJILLO

Participants are met at the airport or bus station by our trusted driver arranged by the program.

Before arrival, you receive:

• driver name
• contact information
• photo of the driver

This ensures participants can easily identify their driver when they arrive.

Safety

Each month, students and professionals come to Trujillo and enjoy their elective and/or medical Spanish program.  The security of program participants is at the top of our list of priorities, and we do understand that a trip to another continent can be a daunting prospect.  However, systems are in place to ensure you have a worry-free experience here.

Before arrival

We send you a welcome pack with information covering different aspects of your program here as part of the booking process.  This includes getting to Trujillo and general safety advice.

We are available to address any questions or concerns you may have in the run-up to your arrival here.  Two weeks before your arrival, you will receive details of your host family, including their address and telephone number.  You will then also receive the details of the driver collecting you from the Trujillo airport or bus station.   This includes a photo of the driver and their vehicle.

Arrival Induction

Within a few hours of your arrival, you will have an induction interview with one of our management team members.  The induction will cover various areas of the program, including safety.  The advice is pretty much common sense, but worth speaking about to ensure a problem-free experience.

Homestay accommodation

All our participants have a private room in a comfortable home less than 10 minutes’ walk from our center.  Most of the families hosting participants have worked with us for several years.  All are professional households, warm and welcoming.  At each homestay, there are usually 2 to 4 participants.

Female households

While we have complete confidence in our families, we understand that sometimes female participants feel more comfortable in a mainly female home.  If this is your preference, please just let us know on the booking form.

About 70% of our participants are female, and most of those travel here alone.

Daily Transport

As well as our center, you will find that shops, gyms, restaurants, and cafes are located just a few minutes’ walk from your host family.  You will not need to use public transport or taxis unless you wish to.  If you use taxis, you can either book with one of our drivers or use the popular taxi app, Easy Taxi.

Hospital rotations and our community health fairs are not within walking distance.  Therefore, we provide private transport.

Communication

Before you arrive, our Director will connect with you via WhatsApp, which is very popular in Peru. Upon arrival, we will connect you to the student WhatsApp group, which is used to share travel plans, photos, etc.

Non-residents cannot purchase Peruvian SIM cards.   Before leaving your home country, you can purchase an ESIM for travelers from companies such as Holafly, Airalo, and Nomad.  You can retain your regular number by arranging an overseas service through your home telephone supplier.  There is a lot of wifi available at your host, our center, and most cafes around the city.

We are here

We only offer our programs in Trujillo.  Therefore, our management and staff live here and are always nearby and available to address any issues that arise during your stay.

Our Director, Kevin, is happy to call you or a family member to discuss safety or any other aspect of our programs.