Booking from New

Travel Insurance
For your protection, we need you to have travel insurance during your stay. We recommend that you purchase insurance covering health, accidents, theft, delays, and cancellations. You do have the option of using our basic travel insurance for no additional charge.

Information Use
We may need to pass on some of your personal information to one or more contractual partners (e.g., homestay families) to fulfill the course that you have booked, or comply with legal requirements (e.g., immigration authorities).
Sometimes we photo or video program participants for our publicity material. If you object to this, please advise us when you arrive.

Change to Details
We may need to cancel or change the details of the elective program, including course dates, course content, instructors, and fees. We will take any reasonable measures to ensure the effective operation of the program.

Payment
You must pay 100% the fees at least four weeks in advance of the course. The payment deadline is necessary as we are required to make payments to third parties.

Change to booking
Any changes which you may request regarding your booking (e.g., change of course date or accommodation) must be approved by us a minimum of 4 weeks in advance.

Complaints
We aim to provide you with the best possible experience and will attempt to resolve any complaint quickly and efficiently. Please advise us immediately of any concern you have.
In the event of a legal dispute, the case shall be heard under the sole jurisdiction of the courts of Peru.

Cancellations and Curtailment by the Client
If you cancel your booking, the cancellation will not be effective until we have received it in writing by letter or email. The following cancellation structure applies.

Cancellation fee before the start date:
10% of the total cost where notice of more than 15 days
20% of the total cost where notice of fewer than 15 days

If you decide to curtail your program, we will not pay any refunds, and you will be responsible for any additional costs involved.

Public Holidays
Classes and clinical rotations do not take place on Peruvian Public Holidays.

Your Responsibilities
To provide all the information, we request to arrange your clinical placement. This includes your resume, proof of vaccinations, travel insurance, and proof of your existing student program or professional employment.

You are required to arrive punctually and participate in the clinical placement and language lessons as agreed.
You are required to respect the rules of the medical facilities you attend and those of your accommodation provider.
You must pay for any damage you cause at your clinical facility, elective center, or homestay accommodation.
If your behavior is disruptive or offensive, we reserve the right to expel you with immediate effect, and no refund will be provided in such circumstances.